Privacy & Data Protection at LCDS
Commitment to Privacy
Lambton County Developmental Services (LCDS) is committed to protecting the privacy and confidentiality of personal information in accordance with applicable privacy laws and best practices. We will never sell, rent, distribute publicly, or trade personal information to third parties.
By continuing to use our website, you signify your acceptance of this policy.
Accountability
LCDS is responsible for all personal information under its control. LCDS ensures compliance with this policy and applicable legislation.
Collection of Personal Information
LCDS collects personal information only when it is voluntarily provided by individuals through our website, email, forms, or other direct interactions. This may include:
- Name
- Email address
- Address
- Contact details
- Information related to services, donations, or event participation
Purpose of Collection
Personal information is collected for purposes such as:
- Responding to inquiries
- Registering for events or newsletters
- Processing donations or applications
- Providing requested services
- Improving website functionality and user experience.
If the intended use of your information changes, we will notify you and seek your consent where required.
Communications
LCDS may use your personal information to communicate with you regarding newsletters, updates, promotional materials, and other content that may be relevant to your interests. These communications are sent in accordance with the requirements of Canada’s Anti-Spam Legislation (CASL). You may choose to opt out of receiving some or all of these communications at any time by following the unsubscribe instructions included in each email.
Consent
By providing personal information to LCDS, you consent to its collection, use, and disclosure as outlined in this policy. Consent may be withdrawn at any time by contacting us at info@lcds.on.ca
Use and Disclosure
We use personal information only for the purposes for which it was collected. Disclosure to third parties occurs only:
- With your explicit consent
- As required by law
- To trusted service providers who assist in our operations (e.g., email platforms, payment processors)
Retention and Safeguards
Personal information is retained only as long as necessary to fulfill its intended purpose or as required by law. We implement appropriate physical, technical, and administrative safeguards to protect your information.
Website Analytics and Cookies
LCDS uses tools like Google Analytics to understand website usage. This may involve the use of cookies and collection of IP addresses.
At LCDS, we use cookies to improve your experience on our website. Cookies are small files stored on your device that help us:
- Remember your preferences for future visits
- Understand how visitors use our site so we can improve it
- Keep track of items in your shopping cart (if applicable)
You can choose to allow or block cookies through your browser settings. Please note that disabling cookies may affect how some features of our site work.
We respect your privacy and use this information only to enhance your experience with LCDS services.
Links to Third-Party Websites
The LCDS website may contain links to external websites that are not operated or controlled by LCDS. These links are provided for your convenience and informational purposes only.
Please be aware that once you leave our site, LCDS is not responsible for the content, privacy practices, or policies of any third-party websites. We strongly encourage you to review the privacy policies of any external sites you visit before providing any personal information.
Access and Correction
You have the right to access and request correction of your personal information. Requests must be submitted in writing to our Communications & Engagement Manager.
Openness and Inquiries
LCDS is transparent about its privacy practices. For questions, concerns, or to make a privacy-related request, please contact:
Communications & Engagement ManagerLambton County Developmental Services339 Centre St, PetroliaSarnia, ON, Canada N7T 5P6info@lcds.on.ca519-882-0933